Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Thunderbird 45 Update Refuses to download new emails, also refuses to save sent emails

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: amanchesterman

russfussuk
russfussuk
more options

Since upgrading to v45, no new emails arrive via Thunderbird (they still arrive via my phone and via webmail). After the upgrade, I was still able to send emails but always got an error stating that the message couldn't not be saved.

I have tried removing the email account and then re-adding it but now TB refuses to accept the account details. I have reset the password a couple of times (and have confirmed using my phone that the new password has been accepted and works fine), yet TB still refuses.

Since upgrading to v45, no new emails arrive via Thunderbird (they still arrive via my phone and via webmail). After the upgrade, I was still able to send emails but always got an error stating that the message couldn't not be saved. I have tried removing the email account and then re-adding it but now TB refuses to accept the account details. I have reset the password a couple of times (and have confirmed using my phone that the new password has been accepted and works fine), yet TB still refuses.

すべての返信 (1)

amanchesterman
amanchesterman
more options

Sometimes upgrades interfere with account settings, not just passwords. I suggest you go to your mail provider's website and get the settings you need, then enter them manually: https://support.mozilla.org/en-US/kb/manual-account-configuration Also check whether you need to (re) enable your account to work with a remote client, some providers require you to do that.