Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Something is blocking FF. Cannot lauch, install new or remove old FF.

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

bruhal
bruhal
more options

Note: I'm writing this from another computer using FF. On my desktop computer (Windows XP) I had to do a system Restore. Now Firefox won't launch. Get 'doom' sound. Using Internet Explorer I cannnot download new copy of FF or remove old version.

Someone P L E A S E H E L P. Bruce

Note: I'm writing this from another computer using FF. On my desktop computer (Windows XP) I had to do a system Restore. Now Firefox won't launch. Get 'doom' sound. Using Internet Explorer I cannnot download new copy of FF or remove old version. Someone P L E A S E H E L P. Bruce

すべての返信 (3)

FredMcD
FredMcD
more options

What errors are you getting?

Start your Computer in safe mode with networking.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Uninstall Firefox from your computer {web link}
DO NOT remove your profiles. After, reboot the computer. Then run a registry scanner. After,

https://support.mozilla.org/en-US/kb/update-firefox-latest-version

bruhal
bruhal 質問者
more options

Thank you very much for your reply Fred, but unfortunately it doesn't help. The System Restore put everything back the way it was* but, using Internet Explorer, I cannot download new copy of FF or even remove the existing version. When I click [Remove] from the Add/Remove programs section of control panel, nothing at all happens.

  • The original problem was caused by a commercial USB thumb drive that was supposed to contain photos and video made of me with a GoPro camera. I could see not photos (in the directory) and clicking on the mp-4 video totally messed up the display -- icons 4X size, weird colors, changed wallpaper on desktop. That's why I did the System Restore.

Thank you again for trying to help. Bruce

FredMcD
FredMcD
more options

FredMcD said

What errors are you getting? Start your Computer in safe mode with networking. Starting The Computer In Safe Mode;
Free Online Encyclopedia Uninstall Firefox from your computer {web link}
DO NOT remove your profiles. After, reboot the computer. Then run a registry scanner. After, https://support.mozilla.org/en-US/kb/update-firefox-latest-version

http://www.mattsilverman.com/2009/06/how-to-download-firefox-without-a-web-browser.html

also,

Using another computer, Download Download Firefox Full Version For All languages And Systems {web link} onto a thumb drive. After, plug the thumb into your system.