We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

BSOD when using FF. Have reinstalled twice. Is there a fix yet? This seems to be a common problem with users of W7 32 bit & 64 bit.

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: the-edmeister

more options

I get the blue screen within 10 seconds of getting on the internet. This does not happen with IE. I have upgraded my graphics card, I have all of the latest windows updates and Fire Fox updates, I have reinstalled the OS and I have reinstalled Fire Fox twice. My platform is W7 32 bit. I will add that Fire Fox crashes on a fresh install of the OS with no apps, no other installed software, no printers or other devices connected, only Fire Fox and IE are installed, so I have ruled out software conflicts. I have also ruled out bad ram and my graphics card as this only happens when I'm on the net using Fire Fox.

I believe this is a compatibility issue with Fire Fox's latest update. Anyone agree, disagree, have any thoughts, please share. Thanks.

I get the blue screen within 10 seconds of getting on the internet. This does not happen with IE. I have upgraded my graphics card, I have all of the latest windows updates and Fire Fox updates, I have reinstalled the OS and I have reinstalled Fire Fox twice. My platform is W7 32 bit. I will add that Fire Fox crashes on a fresh install of the OS with no apps, no other installed software, no printers or other devices connected, only Fire Fox and IE are installed, so I have ruled out software conflicts. I have also ruled out bad ram and my graphics card as this only happens when I'm on the net using Fire Fox. I believe this is a compatibility issue with Fire Fox's latest update. Anyone agree, disagree, have any thoughts, please share. Thanks.

すべての返信 (1)

more options

Firefox is what is called a User Space Application, (for application software) it alone cannot cause a BSOD. Bluescreen can only be caused by Kernel Space applications (like your Firewall and most device drivers). While these applications may have hooks into Firefox that are buggy, Firefox by itself can't cause a bluescreen.