Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

my web search tool bar taking over FIRE FOX

  • 2 risposte
  • 2 hanno questo problema
  • 14 visualizzazioni
  • Ultima risposta di alan_r

more options

I HAVE HAD TO UNINSTALL "FIRE FOX", BECAUSE OF A TOOL BAR CALLED "MY WEB SEARCH". WHEN I UNISTALLED FIRE FOX, I WAS ABLE TO RE-INSTALL IT USING "GOOGLE" AS MY TOOL BAR. BUT WITHIN A FEW DAYS, THE "MY WEB SEARCH" TOOL BAR CAME BACK, AND AGAIN I COULD NOT GET IT TO STOP TAKING OVER FIRE FOX, EVEN WITH MY INTERNET OPTIONS. WHEN I CONTACTED "FIRE FOX'S" SUPPORT ON {1/17/2012}, THEY WANTED TO CHARGE ME! TO REMOVE WHAT THEY SAY IS A VIRUS! I THINK THIS IS STUPID, AND I HAVE UNINSTALLED " FIRE FOX ", AND I WILL NOT USE IT AGAIN, BECAUSE OF THE VIRUS....

I HAVE HAD TO UNINSTALL "FIRE FOX", BECAUSE OF A TOOL BAR CALLED "MY WEB SEARCH". WHEN I UNISTALLED FIRE FOX, I WAS ABLE TO RE-INSTALL IT USING "GOOGLE" AS MY TOOL BAR. BUT WITHIN A FEW DAYS, THE "MY WEB SEARCH" TOOL BAR CAME BACK, AND AGAIN I COULD NOT GET IT TO STOP TAKING OVER FIRE FOX, EVEN WITH MY INTERNET OPTIONS. WHEN I CONTACTED "FIRE FOX'S" SUPPORT ON {1/17/2012}, THEY WANTED TO CHARGE ME! TO REMOVE WHAT THEY SAY IS A VIRUS! I THINK THIS IS STUPID, AND I HAVE UNINSTALLED " FIRE FOX ", AND I WILL NOT USE IT AGAIN, BECAUSE OF THE VIRUS....

Tutte le risposte (2)

more options

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site

more options

My Web Search is not a virus but is malware by reasonable definition. For information, Google or look in the "Search Firefox Help" box above.

You are getting it because of your browser activities - "Fun Web Products" would be my best guess.