We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Message saying NS AppsShell not responding

  • 4 risposte
  • 2 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di cornbrook

more options

When browsing with Firefox OK for a few pages/links then for no apparent reason it will stop responding and wont open any pages. When Firefox shutdown and try to restart a splash message appears saying Firefox is already running (even though it isnt) and to either shut it down or restart my machine. When I try to shutdown my computer a slash screen appears saying NS AppsShell not responding and I have to switch off manually. I think NS AppsShell is a Mozilla program/file as no problem with browsing with internet explorer

When browsing with Firefox OK for a few pages/links then for no apparent reason it will stop responding and wont open any pages. When Firefox shutdown and try to restart a splash message appears saying Firefox is already running (even though it isnt) and to either shut it down or restart my machine. When I try to shutdown my computer a slash screen appears saying NS AppsShell not responding and I have to switch off manually. I think NS AppsShell is a Mozilla program/file as no problem with browsing with internet explorer

Tutte le risposte (4)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Sorry cor-el but your suggestion makes no differance still same problem in safe mode with add ons disabled. Anything else you could sugest?

more options
more options

Thanks for trying to help but above links offer no resolution either. Have now disabled all add ons and plug ins but still the same problem.