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Sorry, Your Session Expired to start again, please return to the previous page/tab and re-click the link (refreshing this page might not work)

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ST21
ST21
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I was looking for tickets on site for hockey using firefox but I get Sorry, Your Session Expired to start again, please return to the previous page/tab and re-click the link (refreshing this page might not work). I go back and then go again to the site and it still comes up with that message. However, it works in Microsoft Edge without any problems. Any reason for this?

Thanks, Sam

I was looking for tickets on site for hockey using firefox but I get Sorry, Your Session Expired to start again, please return to the previous page/tab and re-click the link (refreshing this page might not work). I go back and then go again to the site and it still comes up with that message. However, it works in Microsoft Edge without any problems. Any reason for this? Thanks, Sam
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Tutte le risposte (2)

zeroknight
zeroknight
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Try clearing cookies and disabling Tracking Protection for the site.

cor-el
cor-el
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  • Top 10 Contributor
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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings) or click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.