We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

my primary email address isn't correct

39jan30
39jan30
more options

How can I change my primary email address? I'm not computer smart to find your secret language to do that. Please change my primary email address to: [email edited from public] @gmail.com Cable one has pulled the plug and disconnected my previous [email edited from public] @cableone.net address. No one can send any emails to that address anymore as nothing is there.

I hope you can please help me. Jan Kautz

How can I change my primary email address? I'm not computer smart to find your secret language to do that. Please change my primary email address to: [email edited from public] @gmail.com Cable one has pulled the plug and disconnected my previous [email edited from public] @cableone.net address. No one can send any emails to that address anymore as nothing is there. I hope you can please help me. Jan Kautz

Modificato da James il

Soluzione scelta

Hi Jan, the normal process is:

(1) Add a secondary email address (2) Verify the secondary address (3) Switch primary and secondary

More info: Change the primary email address on your Mozilla account

However, if you no longer have access to the original account, you might need to create a new account with your new address instead. Stay tuned for other comments.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Soluzione scelta

Hi Jan, the normal process is:

(1) Add a secondary email address (2) Verify the secondary address (3) Switch primary and secondary

More info: Change the primary email address on your Mozilla account

However, if you no longer have access to the original account, you might need to create a new account with your new address instead. Stay tuned for other comments.