Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Mozilla Browser Stopped working while in use

  • 1 risposta
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di Paul

more options

I was using Mozilla Firefox Version 96.0 (64 bit), on 1/13/2022 at around 2:30 am EST to both watch Netflix while getting account balance information and transferring funds through the website of one of my financial institutions - and the browser become completely nonresponsive. Not a single website will load in the browser. If I use any other web browser, I can access the websites without a problem.

I ran updates to Mozilla and Windows earlier in the day - but nothing to my knowledge was updated or changed after I had logged into and was successfully using netflix and my financial institution website.

I was using Mozilla Firefox Version 96.0 (64 bit), on 1/13/2022 at around 2:30 am EST to both watch Netflix while getting account balance information and transferring funds through the website of one of my financial institutions - and the browser become completely nonresponsive. Not a single website will load in the browser. If I use any other web browser, I can access the websites without a problem. I ran updates to Mozilla and Windows earlier in the day - but nothing to my knowledge was updated or changed after I had logged into and was successfully using netflix and my financial institution website.

Tutte le risposte (1)

more options

Hi

I appreciate that you may have done this already, but please can you restart Firefox which should resolve this issue.