Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Collections - Android - Samsung Galaxy Note 10+ - Gone. Can they be recovered?

  • 1 risposta
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di Paul

davidjsullivan8
davidjsullivan8
more options

I read through a previous thread about this topic and suspect I already know the bad news. Is it true that there is no recovery option for Collections. Was I foolish to trust that an important feature such as Collections does not have a back up plan? I saved a ton of important information to Collections on my Note 10+. I just finished a warranty claim with T-Mobile. When I logged into Firefox on my new phone, the Collections did not sync. Is this another example of why users walk away from Firefox? I hope not. Thoughts?

I read through a previous thread about this topic and suspect I already know the bad news. Is it true that there is no recovery option for Collections. Was I foolish to trust that an important feature such as Collections does not have a back up plan? I saved a ton of important information to Collections on my Note 10+. I just finished a warranty claim with T-Mobile. When I logged into Firefox on my new phone, the Collections did not sync. Is this another example of why users walk away from Firefox? I hope not. Thoughts?

Tutte le risposte (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

It is currently not possible to sync Collections to another device with Firefox Sync, but this is something we may look to include in a future update.