Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

had to reinstall windows. is all my stuff lost?

  • 2 risposte
  • 1 ha questo problema
  • 11 visualizzazioni
  • Ultima risposta di valkyrie1

more options

before I reinstalled I had copied my c drive where firefox is installed. BUT unfortunately it didn't copy over the users folder which is where appdata is and I think where all the files I need are... But I have the folder in program files where firefox is installed. Hopefully that's good enough?? Because I had over 200 tabs saved.

before I reinstalled I had copied my c drive where firefox is installed. BUT unfortunately it didn't copy over the users folder which is where appdata is and I think where all the files I need are... But I have the folder in program files where firefox is installed. Hopefully that's good enough?? Because I had over 200 tabs saved.

Tutte le risposte (2)

more options

C:\Users\<user>\AppData\Roaming\Mozilla\Firefox is where the Firefox data is.

Did you format the drive or use a recovery disk? That may have wiped it. On the other hand, if you used the Windows 10 Refresh/Reset, your data might have been saved under

C:\Windows.old

Can you find such a folder on your system?

If so:

Before proceeding, please set Windows to show you hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Then check here:

C:\Windows.old\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\

You might just have one profile folder, or you might have more than one.

Anything so far?

more options

unfortunately got neither of them. I used the windows usb installation kit thing. I couldn't just format the drive again so I had to delete all the partitions then it did everything itself.