Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I FORGOT MY MASTER PASSWORD

  • 1 risposta
  • 1 ha questo problema
  • 6 visualizzazioni
  • Ultima risposta di Toad-Hall

pmokete
pmokete
more options

Hello,

I forgot my master password for Thunderbird, how can I reset it ? or delete it ? And start-over, to try resolve it I also tried to re-install the thunderbird but it still wanted the Master Password,

PLEASE HELP

Hello, I forgot my master password for Thunderbird, how can I reset it ? or delete it ? And start-over, to try resolve it I also tried to re-install the thunderbird but it still wanted the Master Password, PLEASE HELP

Tutte le risposte (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

If using version 68*: Follow exact instructions as found at this link: https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password#w_removing-your-master-password-if-the-master-password-has-been-forgotten

If using version 78*: Follow same instructions but.... You need to change the last bit of the line you need to copy. Copy and Paste all the following text instead of the text at the link above: openDialog("chrome://pippki/content/resetpassword.xhtml")


Please note, As the purpose of a Master Password is to protect stored passwords, when the Master Password is removed/reset it means all stored passwords are removed.