Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Bookmarks missing, unable to restore or add new ones

  • 1 risposta
  • 1 ha questo problema
  • 11 visualizzazioni
  • Ultima risposta di Eve

more options

With the new updates beginning Monday, i lost my bookmarks, the ability to restore the, the ability to get them through sync and the ability to even create one.

In the profiles, I created a new profile based on my current profile and launched it in a new window. All the bookmarks are there and work. I make it the default profile and restart. The browser comes up as before with no bookmarks, cannot restore, cannot add them, etc.. I go to profiles, yes, it is using the alternate. I set the original back to default and restart. Same thing no bookmarks, the alternate if started in a new browser does have the bookmarks... see the circle of despair I am in.

I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win7:fx71 It did not work (see above). Also, I am getting this error banner on my screen after every restart:

With the new updates beginning Monday, i lost my bookmarks, the ability to restore the, the ability to get them through sync and the ability to even create one. In the profiles, I created a new profile based on my current profile and launched it in a new window. All the bookmarks are there and work. I make it the default profile and restart. The browser comes up as before with no bookmarks, cannot restore, cannot add them, etc.. I go to profiles, yes, it is using the alternate. I set the original back to default and restart. Same thing no bookmarks, the alternate if started in a new browser does have the bookmarks... see the circle of despair I am in. I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win7:fx71 It did not work (see above). Also, I am getting this error banner on my screen after every restart:

Tutte le risposte (1)

more options

Soluzione scelta