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Emails I received today 1/8/18 have the date of 12/27/17 on them.

  • 5 risposte
  • 2 hanno questo problema
  • 9 visualizzazioni
  • Ultima risposta di Toad-Hall

niakwa
niakwa
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My emails appear to be current but since 12/27/17 they all carry the received date of 12/27/17 even though they have been received since then. My regular email client (outlook) has the proper date on the emails. When I go to the email provider and use their email client, the date is correct but with thunderbird the date is always 12/27/17. The date on my computer is correct. I have configured Thunderbird to be the client for my gmail account as well as my regular account. I don't have the problem with my gmail account, only my regular account. Both the regular email and the gmail account are configured to use the IMAP protocol.

Any ideas?

My emails appear to be current but since 12/27/17 they all carry the received date of 12/27/17 even though they have been received since then. My regular email client (outlook) has the proper date on the emails. When I go to the email provider and use their email client, the date is correct but with thunderbird the date is always 12/27/17. The date on my computer is correct. I have configured Thunderbird to be the client for my gmail account as well as my regular account. I don't have the problem with my gmail account, only my regular account. Both the regular email and the gmail account are configured to use the IMAP protocol. Any ideas?

Tutte le risposte (5)

christ1
christ1
  • Top 25 Contributor
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First of all create a full backup of your Thunderbird profile. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

niakwa
niakwa Utente che ha posto la domanda
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I backed up the profile folder. In Windows Explorer in Windows 10, I don't have an option to repair the folder. Am I doing something wrong?

christ1
christ1
  • Top 25 Contributor
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In Windows Explorer in Windows 10, I don't have an option to repair the folder.

Folder repair is in Thunderbird.

niakwa
niakwa Utente che ha posto la domanda
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Okay, I did it but it didn't solve the problem.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Select an email to view in Message Pane Is the date in the header section, the same as the date in the 'Date' Column Header or different ?