Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Won't download email at start-up of Thunderbird as of 10:00 last night..

  • 1 risposta
  • 2 hanno questo problema
  • 10 visualizzazioni
  • Ultima risposta di Matt

more options

Email doesn't automatically download from the mail server. I can send emails fine but cannot download from the server and I believe there was a recent update to Thunderbird. Thank you.

Email doesn't automatically download from the mail server. I can send emails fine but cannot download from the server and I believe there was a recent update to Thunderbird. Thank you.

Tutte le risposte (1)

more options

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?
  • What steps did you take right before this happened?

Please post back with this information and any other questions you might have.