We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

facebook live videos not playing

  • 2 risposte
  • 5 hanno questo problema
  • 2 visualizzazioni
  • Ultima risposta di cor-el

la321
la321
more options

When watching a live video on facebook i can no longer see anything its a black screen and only audio its been like this for about a month. so i tried to check today and opened another browser the video plays fine.

When watching a live video on facebook i can no longer see anything its a black screen and only audio its been like this for about a month. so i tried to check today and opened another browser the video plays fine.

Tutte le risposte (2)

Mehul Patel
Mehul Patel
more options

Hello,

Sorry to hear that you're having an issue.

Have you tried change settings in Flash?

[refer the link ]

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.