Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox is launches with two windows.

  • 3 risposte
  • 1 ha questo problema
  • 12 visualizzazioni
  • Ultima risposta di FredMcD

more options

When Firefox is launch, it is opening in two screens. One with black popup having information about Spell checker.

I have re-installed Firefox but problem still exists.

It is very annoyed as my automated system have step to open Firefox and it refers to black screen.

Can you please help me to stop black screen.

When Firefox is launch, it is opening in two screens. One with black popup having information about Spell checker. I have re-installed Firefox but problem still exists. It is very annoyed as my automated system have step to open Firefox and it refers to black screen. Can you please help me to stop black screen.

Tutte le risposte (3)

more options

system restore could solve your problem

more options

Security Issue: Update your Flash Player Version 18.0.0.232
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.