We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Incorrect extension for firefox download

more options

Just reinstalled a clean Windows. First download: Firefox of course :P Trying to download Firefox in Spanish or English gave issues with Internet Explorer. Steps: -Google "firefox descarga" (or) download -Click on download firefox -See filename "Firefox Setup Stub 31_0_exe" -Click on Open (fails of course) -Click on Save (fails) -Click on Save As (fails), click on retry, now it downloads correctly. -Rename "Firefox Setup Stub 31_0_exe" to "Firefox Setup Stub 31_0.exe" in order to open it. Why is this happening? Please try and fix it asap, users with less skills will get extremely confused. Glad to help :)

Just reinstalled a clean Windows. First download: Firefox of course :P Trying to download Firefox in Spanish or English gave issues with Internet Explorer. Steps: -Google "firefox descarga" (or) download -Click on download firefox -See filename "Firefox Setup Stub 31_0_exe" -Click on Open (fails of course) -Click on Save (fails) -Click on Save As (fails), click on retry, now it downloads correctly. -Rename "Firefox Setup Stub 31_0_exe" to "Firefox Setup Stub 31_0.exe" in order to open it. Why is this happening? Please try and fix it asap, users with less skills will get extremely confused. Glad to help :)

Soluzione scelta

Nevermind, problem solved.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

more options

So you are trying to download from mozilla.org ?

Maybe a software firewall or antivirus is having a issue with the stub setup so try the full setup from https://www.mozilla.org/en-US/firefox/all/

more options

Soluzione scelta

Nevermind, problem solved.