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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Why does Thunderbird create duplicates in trash when moving unread and read emails to trash from the inbox?

Bill456r
Bill456r
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Mainly when I delete unread messages from the inbox, later when i look in the trash folder the message will be in trash twice? Is also happens with read messages but not as frequently.

Additionally, when composing an email, after sending i will have the email listed in drafts multiple times?

Mainly when I delete unread messages from the inbox, later when i look in the trash folder the message will be in trash twice? Is also happens with read messages but not as frequently. Additionally, when composing an email, after sending i will have the email listed in drafts multiple times?

Asịsa ahọpụtara

RE: Multiple Drafts

This sounds like you are saving 'Draft' copies to the 'Draft' folder on the server and not the 'Draft' folder in Local Folders.

I would guess that as you compose the email, a draft copy is saved maybe more than once before the folder synchronized, so saving more than one copy.

Is it possible that there is a rogue draft email which you can see via webmail but not via Thunderbird. Test this by deleting all the draft emails via Thunderbird and right click on Draft' folder and select 'compact'. Then log on to webmail, check the Draft folder to see if it really is empty.

Another option: If you do not need to keep a copy on the server, then I suggest you use the 'Draft' folder in Local Folders. Set this up here:

  • Tools > Account Settings > Copies & Folders for the account
  • Under Drafts
  • select 'Other' and 'Drafts on Local Folder'
  • click on OK
Gụọ azịza a na nghọta 👍 1

All Replies (4)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Do you have an IMAP gmail account?

Bill456r
Bill456r Jụọ onye nwe ya ajụjụ
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It is an IMAP account hosted by ATT

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Asịsa Ahọpụtara

RE: Multiple Drafts

This sounds like you are saving 'Draft' copies to the 'Draft' folder on the server and not the 'Draft' folder in Local Folders.

I would guess that as you compose the email, a draft copy is saved maybe more than once before the folder synchronized, so saving more than one copy.

Is it possible that there is a rogue draft email which you can see via webmail but not via Thunderbird. Test this by deleting all the draft emails via Thunderbird and right click on Draft' folder and select 'compact'. Then log on to webmail, check the Draft folder to see if it really is empty.

Another option: If you do not need to keep a copy on the server, then I suggest you use the 'Draft' folder in Local Folders. Set this up here:

  • Tools > Account Settings > Copies & Folders for the account
  • Under Drafts
  • select 'Other' and 'Drafts on Local Folder'
  • click on OK

Edeziri site na Toad-Hall

Bill456r
Bill456r Jụọ onye nwe ya ajụjụ
more options

I will try your suggestion and see what happens.

Thanks.