We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inbox one email "From" detail not related to who email is From. Other Inbox listed emails are empty. Problem after Firewall deleted malware messages.

  • 1 nzaghachinzaghachi
  • 2
  • 11 views
  • Nzaghachi ikpeazụ nke christ1

more options

Problem follows from Internet Security program deleting malware messages.

The "From" part of the next message received was for a completely different sender and therefore not related to the email.

All other messages listed under Inbox are empty, so some form of corruption has occurred.

Problem not critical as I could either just delete all inbox entries or uninstall/reinstall Thunderbird.

But is there any kind of fix I could try first.


regards

John Harris

harrisjd@johnsnet.force9.co.uk

Problem follows from Internet Security program deleting malware messages. The "From" part of the next message received was for a completely different sender and therefore not related to the email. All other messages listed under Inbox are empty, so some form of corruption has occurred. Problem not critical as I could either just delete all inbox entries or uninstall/reinstall Thunderbird. But is there any kind of fix I could try first. regards John Harris harrisjd@johnsnet.force9.co.uk

Asịsa ahọpụtara

The problem is with your profile, so re-installing won't do anything.

In general it isn't a good idea to let your anti-virus s/w scan your Thunderbird profile folder, and incoming and outgoing messages.

Wrt your problem, try to rebuild the index file for Inbox. Right-click Inbox - Properties - Repair Folder

Gụọ azịza a na nghọta 👍 4

All Replies (1)

more options

Asịsa Ahọpụtara

The problem is with your profile, so re-installing won't do anything.

In general it isn't a good idea to let your anti-virus s/w scan your Thunderbird profile folder, and incoming and outgoing messages.

Wrt your problem, try to rebuild the index file for Inbox. Right-click Inbox - Properties - Repair Folder