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KEEP GETTING YOUR BROWSER IS OUT OF DATE,OVER,AN OVER?

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  • Nzaghachi ikpeazụ nke cor-el

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HI, I GET THIS ALL THE TIME.....I IGNORE IT ALL THE TIME. SO I SAD YES IT GAVE ME FIREFOX 13.?????? IT CRASHED 5/6 TIMES WHILE I HAD IT.........TOOK IT OUT AND REINSTALLED 23.0.....IS THIS SOME KIND OF SCAM OR SOMETHING? PLEASE LET ME KNOW .....THANK YOU IN ADVANCE FOR ALL YOUR HELP ROGER FLASH

HI, I GET THIS ALL THE TIME.....I IGNORE IT ALL THE TIME. SO I SAD YES IT GAVE ME FIREFOX 13.?????? IT CRASHED 5/6 TIMES WHILE I HAD IT.........TOOK IT OUT AND REINSTALLED 23.0.....IS THIS SOME KIND OF SCAM OR SOMETHING? PLEASE LET ME KNOW .....THANK YOU IN ADVANCE FOR ALL YOUR HELP ROGER FLASH

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Hi Roger, Firefox 23 is current, so the message is inaccurate.

Where do you see this message -- some kind of pop-up window?

If you installed something from a questionable source, you may have a rogue extension or worse. Could I suggest:

(1) Run some supplemental security scans. These three tools are highly regarded (and free):

(2) Disable ALL nonessential or unrecognized add-ons on these two tabs (if in doubt, disable):

orange Firefox button (or Tools menu) > Add-ons > Plugins category
orange Firefox button (or Tools menu) > Add-ons > Extensions category

Exit and restart Firefox to ensure that this takes effect.

Any improvement?

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: