Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Green bar doesn't work well with the Extended Validation in certain website before hit refresh button in Firefox10

  • 3
  • 2
  • 1 view
  • Nzaghachi ikpeazụ nke Vivek

ronin23
ronin23
more options

Firefox (version 10) when first time loading one of our websites with valid EV SSL certificate doesn't show green bar. But after hitting the Refresh button, green bar will show up.

Firefox (version 10) when first time loading one of our websites with valid EV SSL certificate doesn't show green bar. But after hitting the Refresh button, green bar will show up.

All Replies (3)

Vivek
Vivek
more options

Hi,

Please check if this happens in Safe Mode

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

ronin23
ronin23 Jụọ onye nwe ya ajụjụ
more options

Hi Vivek,

Thanks for your response. But this issue still exist in safe mode and I don't think it's due to extensions. I contacted Verisign yesterday, who sold the EV to us, and they said this is a unknown Firefox side issue with no helpful information. So I came here to see if this is really a FF side problem and if anyone happens to know deeper about this.

Thanks

Vivek
Vivek
more options

I tried it on Firefox 10.0.2. Clicking Shop Now, Add to Cart, Checkout opens the EV secure page with only a single click.