Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox crashes

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 6 views
  • Nzaghachi ikpeazụ nke Josephfrey

Josephfrey
Josephfrey
more options

Firefox crashed and was running in background Nothing helped Uninstalled firefox Went to download latest version Will not load says the download is corrupt Tried 5 times Cannot find the profile files

Firefox crashed and was running in background Nothing helped Uninstalled firefox Went to download latest version Will not load says the download is corrupt Tried 5 times Cannot find the profile files

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

Josephfrey
Josephfrey Jụọ onye nwe ya ajụjụ
more options

Does not help to disable virus protection.\ I can download the Firefox application but when I go to install it get error message corrupted file I suspect the profile is corrupted Where is the profile stored for windows 7? Thanks

Josephfrey
Josephfrey Jụọ onye nwe ya ajụjụ
more options

Problem now is I cannot get firefox to install I unistalled the other version and when I go to install it nothing happens I downloaded software ok to my computer When I click run nothing happens