We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When i download information the download dialogue box is blank, shows nothing however the download occurs

  • 1 nzaghachinzaghachi
  • 10
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

more options

When i download information the download dialogue box is blank, shows nothing however the download occurs. but it doesn't give me the chance to open the download or save

When i download information the download dialogue box is blank, shows nothing however the download occurs. but it doesn't give me the chance to open the download or save

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)