I've installed Firefox 3.6 running under Vista V6.0 Service Pack 2. Any attempt to do anything at all with it produces a Windows error message that Firefox has stopped working and it then closes Firefox. Is this a Vista issue?
The download and install processes seemed to work OK
The first Firefox window opened suggesting I update Adobe Flash Player. Clicking on download (with AV s/w either on or off made no diference) produced the Windows message that Firefox had stopped working. By-passing the Adobe download suggestion and attempting to open up my home page (Google) produced the same result. In fact any attempt to do anything, i.e. hitting the Enter key or left-clicking the mouse, produced the same result. Firefox freezes and WIndows then closes it.
All Replies (3)
Try to update Windows Vista Service Pack 2 using Windows Update, then select all high-priority or important updates, install them and restart the computer. Run Firefox. If it works fine then OK or if it crashes then there was no problem with the operating system.
The second method is restart your PC, after the manufacturer logo appears and before "Microsoft Corporation(C)" progress bar appears press F8 key. you will be presented with a menu with options- Safe Mode Safe Mode with Networking Safe Mode with Command Prompt etc. select "Safe Mode with Networking , and then login to your user account. Run Firefox again. If it works normally, then that probably means that your PC was infected prior to installing Firefox. Update your existing antivirus and run a full scan or acquire free Antivirus like Avast Free Antivirus etc. If it still crashes, then try re-installing NOT Repairing Firefox AFTER INSTALLING AN UPDATED ANTIVIRUS .
OK the last way, better uninstall Firefox 3.6 and install Firefox 4 Beta 7. Firefox 4 Beta 7 runs 3 times faster than Firefox 3.6, with an overall improved interface.
Try to update Windows Vista Service Pack 2 using Windows Update, then select all high-priority or important updates, install them and restart the computer. Run Firefox. If it works fine then OK or if it crashes then there was no problem with the operating system.
The second method is restart your PC, after the manufacturer logo appears and before "Microsoft Corporation(C)" progress bar appears press F8 key. you will be presented with a menu with options- Safe Mode Safe Mode with Networking Safe Mode with Command Prompt etc. select "Safe Mode with Networking , and then login to your user account. Run Firefox again. If it works normally, then that probably means that your PC was infected prior to installing Firefox. Update your existing antivirus and run a full scan or acquire free Antivirus like Avast Free Antivirus etc. If it still crashes, then try re-installing NOT Repairing Firefox AFTER INSTALLING AN UPDATED ANTIVIRUS .
OK the last way, better uninstall Firefox 3.6 and install Firefox 4 Beta 7. Firefox 4 Beta 7 runs 3 times faster than Firefox 3.6, with an overall improved interface.
Try to update Windows Vista Service Pack 2 using Windows Update, then select all high-priority or important updates, install them and restart the computer. Run Firefox. If it works fine then OK or if it crashes then there was no problem with the operating system.
The second method is restart your PC, after the manufacturer logo appears and before "Microsoft Corporation(C)" progress bar appears press F8 key. you will be presented with a menu with options- Safe Mode Safe Mode with Networking Safe Mode with Command Prompt etc. select "Safe Mode with Networking , and then login to your user account. Run Firefox again. If it works normally, then that probably means that your PC was infected prior to installing Firefox. Update your existing antivirus and run a full scan or acquire free Antivirus like Avast Free Antivirus etc. If it still crashes, then try re-installing NOT Repairing Firefox AFTER INSTALLING AN UPDATED ANTIVIRUS .
OK the last way, better uninstall Firefox 3.6 and install Firefox 4 Beta 7. Firefox 4 Beta 7 runs 3 times faster than Firefox 3.6, with an overall improved interface.