Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails with attachments not saving to the Sent box

  • 1 nzaghachinzaghachi
  • 2
  • 3 views
  • Nzaghachi ikpeazụ nke Matt

more options

Mozilla has suddenly stopped saving emails with attachments to the Sent box. Emails without attachments are being saved to the Sent box as usual. Could you suggest how to reset the system to allow emails with attachments to be also saved?

Thank you.

Mozilla has suddenly stopped saving emails with attachments to the Sent box. Emails without attachments are being saved to the Sent box as usual. Could you suggest how to reset the system to allow emails with attachments to be also saved? Thank you.

All Replies (1)

more options

Please provide results for the following test on your system

  1. Does Thunderbird work as expected in Thunderbird troubleshooting mode?
  2. Does Thunderbird work as expected with your OS started in safe mode with Networking. Instructions for each operating system: Windows 10/11, Windows 8, Windows 7, OSX