Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Unable to retrieve certain email from mail server.

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 8 views
  • Nzaghachi ikpeazụ nke Matt

lowchaushian
lowchaushian
more options

I've encounter problem whereby certain emails at my mail server are not able to retrieve to Thunderbird and get stuck. Thunderbird keeps downloading then stop. I've to login to my webmail and delete the email only the rest of the email will come in. This happened to several users, but no problem if I'm using Outlook. I've tested to downgrade Thunderbird to lower version but still no luck.

I've encounter problem whereby certain emails at my mail server are not able to retrieve to Thunderbird and get stuck. Thunderbird keeps downloading then stop. I've to login to my webmail and delete the email only the rest of the email will come in. This happened to several users, but no problem if I'm using Outlook. I've tested to downgrade Thunderbird to lower version but still no luck.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Using an anti virus to scan your mail? if so turn off the mail scanner and generally your mail will download. Most failures where a bad email stops further download are actually problems with anti virus scanners.