Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox PDF viewer display old version of an overwritten PDF

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 26 views
  • Nzaghachi ikpeazụ nke mezcalsss

mezcalsss
mezcalsss
more options

Hi, we are web-designer.

We have replaced the first 2 PDF in the page https://www.gazebo.it/documenti-certificazioni/:

https://www.gazebo.it/documenti-certificazioni/iso-9001-2015-web.pdf https://www.gazebo.it/documenti-certificazioni/iso-14001-2015-web.pdf

With firefox the preview still show the old version pdf, but if you download it, the version is correct.

The difference between two versions is in the first box bottom left: old one has only text, new one has a “Istituto Giordano” logo.

With Chrome, Safari, Opera, Edge, Explorer there are no issue.

Only firefox has this issue.

We tried to clear cache, browse in anonymous, modify PDF name... with no luck.

Thanks! Ste

Hi, we are web-designer. We have replaced the first 2 PDF in the page https://www.gazebo.it/documenti-certificazioni/: https://www.gazebo.it/documenti-certificazioni/iso-9001-2015-web.pdf https://www.gazebo.it/documenti-certificazioni/iso-14001-2015-web.pdf With firefox the preview still show the old version pdf, but if you download it, the version is correct. The difference between two versions is in the first box bottom left: old one has only text, new one has a “Istituto Giordano” logo. With Chrome, Safari, Opera, Edge, Explorer there are no issue. Only firefox has this issue. We tried to clear cache, browse in anonymous, modify PDF name... with no luck. Thanks! Ste

Asịsa ahọpụtara

The issue was the digital signature. Firefox preview can't display it correctly, so we have recreated PDFs without it, with signature printed as image. Thanks!

Gụọ azịza a na nghọta 👍 1

All Replies (3)

mezcalsss
mezcalsss Jụọ onye nwe ya ajụjụ
more options

Solved

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Can you mark it as solved. Also, let us know what was the fix.

mezcalsss
mezcalsss Jụọ onye nwe ya ajụjụ
more options

Asịsa Ahọpụtara

The issue was the digital signature. Firefox preview can't display it correctly, so we have recreated PDFs without it, with signature printed as image. Thanks!