Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Thunderbird constantly freezing up

thomasjp
thomasjp
more options

I am on Thunderbird 60.9.0 running on macOS 10.14.6. Thunderbird freezes at least once a day and has been for months. Is this a known problem? Given the number of updates on both Thunderbird and macOS I would have hoped it would have been fixed. The last few days it freezes soon after launching it. I then have to Force Quit.

I am on Thunderbird 60.9.0 running on macOS 10.14.6. Thunderbird freezes at least once a day and has been for months. Is this a known problem? Given the number of updates on both Thunderbird and macOS I would have hoped it would have been fixed. The last few days it freezes soon after launching it. I then have to Force Quit.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

This type of issue is discussed here:

https://support.mozilla.org/en-US/questions/1269944

Start with the simplest diagnostic step, i.e. run TB in safe mode (hold Option when you launch TB, or Help/Restart with add-ons disabled).

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Thomas, what are your results?

thomasjp
thomasjp Jụọ onye nwe ya ajụjụ
more options

Sorry been busy and have not notice it freezing in a number of days so have not been prompted to try anything.

I am wondering as I am only running macOS Mojave v10.14.6 and thunderbird shows that I am up to date on v60.9.0. Is this the issue?