Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

authentication code , backup code

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke christ1

more options

My device is lost after I buy new device i login my Firefox account but asking authentication code but I lost my old device also lost my backup code now what to do ?

My device is lost after I buy new device i login my Firefox account but asking authentication code but I lost my old device also lost my backup code now what to do ?

All Replies (1)

more options

Presumably you didn't set up a recovery code either, so you'll have to start from scratch with a new Firefox account. Make sure to keep your backup codes this time. They are there for a reason.