Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke Scribe

more options

bp-3665a3c9-3ad6-4955-b47e-f20b62150905 This is the crash id. Firefox crashes almost instantly every time. When I am moving the mouse around, assuming I can get that far, the screen goes crazy, bouncing up and down, and then crashes.

bp-3665a3c9-3ad6-4955-b47e-f20b62150905 This is the crash id. Firefox crashes almost instantly every time. When I am moving the mouse around, assuming I can get that far, the screen goes crazy, bouncing up and down, and then crashes.

All Replies (1)

more options

Hi, the crashes seem to be caused by Webroot SecureAnywhere. So perhaps you could try updating or temporarily disabling to see if the crashes stop.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.