How do I uninstall a pirated version and load a good version from your site.
I thought that I was on an official Mozilla/Firefox website but apparently I was not. The FF I loaded immediately disabled pop-up control. Every second there were adds popping up from all sides. As fast as I got rid of them they reappeared. It looked like the program was taking over my computer. I ran my security scan and it did not find anything malicious on my computer. So I went back to IE which I hate and I have this bad version stuck on my computer. It will not delete in the control panel (which you probably already know!) So how do I scrub it away?
Asịsa ahọpụtara
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
You can download Firefox here: https://www.mozilla.org/en-US/firefox/new/
Or if you need a different localized version: https://www.mozilla.org/en-US/firefox/all/
Gụọ azịza a na nghọta 👍 2All Replies (4)
Asịsa Ahọpụtara
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
You can download Firefox here: https://www.mozilla.org/en-US/firefox/new/
Or if you need a different localized version: https://www.mozilla.org/en-US/firefox/all/
Open the computers control panel and check Uninstall Programs.
Download Firefox Full Installer For All languages And Systems {web link}
FredMcD, the OP mentioned that he cannot uninstall it in control panel and the link you posted was already mentioned by CoryMH over six hours ago.
Here is something you can try. Start the Computer in safe mode. Using a file browser, remove the bad directory. Then run the programs listed above to find anything left behind.