Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Updated Fiefox today. Not compatible with Zotero so updated to zotero 3 now can't find Zotero and fear for my data

  • 1 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh Vivek

Helen_SHU
Helen_SHU
more options

I rely on Zotero add on for my university researches. Today having been prompted to update to Firefox 10, it said my existing version of Zotero was incompatible so I updated to zotero3. It now does not appear in the toolbar and is not working. I am 3 days away from having to submit my essay I need it back and I cannot afford to lose what is already in there.

I rely on Zotero add on for my university researches. Today having been prompted to update to Firefox 10, it said my existing version of Zotero was incompatible so I updated to zotero3. It now does not appear in the toolbar and is not working. I am 3 days away from having to submit my essay I need it back and I cannot afford to lose what is already in there.

Solusi terpilih

Hi,

Is it this? The About this Add-on section says the updated version is available from their site. You can check the current installed version and status of the add-on via Tools (Alt + T) > Add-ons > Extensions (on the left) and Enable if the addon is indeed up to date. Otherwise you can try to update.

I think it would also be a good idea to copy the Firefox Profile Folder. Type %appdata% in the Start Search and hit enter and copy the Mozilla folder. If that doesn't work, type it in the Run box (Windows key + R).

Baca jawaban ini dalam konteks 👍 0

Semua Balasan (1)

Vivek
Vivek
more options

Solusi Terpilih

Hi,

Is it this? The About this Add-on section says the updated version is available from their site. You can check the current installed version and status of the add-on via Tools (Alt + T) > Add-ons > Extensions (on the left) and Enable if the addon is indeed up to date. Otherwise you can try to update.

I think it would also be a good idea to copy the Firefox Profile Folder. Type %appdata% in the Start Search and hit enter and copy the Mozilla folder. If that doesn't work, type it in the Run box (Windows key + R).

Diperbarui oleh Vivek pada