Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Placing my mouse over Personas in the Gallery does not work

  • 1 balas
  • 2 memiliki masalah ini
  • 11 kunjungan
  • Balasan terakhir oleh Matt_G

maryjo2442
maryjo2442
more options

I cannot get Personas from the Personas Gallery. I cannot add or remove Personas from the Gallery either anymore. I have the Personas icon and everything there works, but I can't get anything new from the Gallery. It use to work. I had AnyColor on my computer where I could access Personas from the Menu bar. That disappeared and I haven't been able to use the Personas Gallery since. Placing my mouse over a Persona doesn't do anything-nor does clicking on it.

I cannot get Personas from the Personas Gallery. I cannot add or remove Personas from the Gallery either anymore. I have the Personas icon and everything there works, but I can't get anything new from the Gallery. It use to work. I had AnyColor on my computer where I could access Personas from the Menu bar. That disappeared and I haven't been able to use the Personas Gallery since. Placing my mouse over a Persona doesn't do anything-nor does clicking on it.

Semua Balasan (1)

Matt_G
Matt_G
more options

Hi maryjo2442,

First thing I would consider doing is updating Firefox. There are a lot of benefits to running the latest version. You should take a look at Update Firefox to the latest release.

You might want to try starting Firefox in Safe Mod by holding down Shift while it is starting. If you disable all your existing plugins and extensions and you find that the buttons do work, then it's probably an issue with one of your existing add-ons. You can go through and manually turn them on 1 by 1 until you find the one causing the problem.

Hopefully this helps!