Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Firefox crashes

  • 1 balas
  • 1 memiliki masalah ini
  • 12 kunjungan
  • Balasan terakhir oleh Matt_G

more options

my firefox freezes (not responding) and then crashes.

my firefox freezes (not responding) and then crashes.

Semua Balasan (1)

more options

Hey,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!