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I cannot connect to the website. I get a window saying that I am already connected

davidbpropst
davidbpropst
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I cannot connect to website. It says I am already connected?

I cannot connect to website. It says I am already connected?

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David McRitchie
David McRitchie
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Start at step #2

  1. close Firefox with File > Exit or "Firefox" button > Exit. Give Firefox some time to close and
  2. check that it finished via Windows 7 shortcut to WTM "Ctrl+Shift+Esc" in the "Processes" tab to make sure that firefox.exe is no longer running -- if it is still running then terminate it by selecting the use "End Process" button or from context menu.
  3. proceed with the install