We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Unable to view Yahoo email

  • 1 balas
  • 0 memiliki masalah ini
  • Balasan terakhir oleh jonzn4SUSE

more options

This is the second time I have put this forward. Using Firefox on Windows 10, I am unable to view yahoo emails. I get a white screen with a black bar across the top. Yahoo will tell me I have "5 unread messages". If I go into Yahoo using Edge, I can view the emails (which is why I think it must be a Firefox problem, but I may be mistaken. The one response was to empty the cache and such, which I have done and it doesn't help. Does Firefox not empty its cache each time I leave the site?

If this is a Firefox/Yahoo interactive problem, I apologize - it may be something about Yahoo. I have wandered all over their support sections though, without finding a potential solution.

Thanks for any support/suggestions you can make.

This is the second time I have put this forward. Using Firefox on Windows 10, I am unable to view yahoo emails. I get a white screen with a black bar across the top. Yahoo will tell me I have "5 unread messages". If I go into Yahoo using Edge, I can view the emails (which is why I think it must be a Firefox problem, but I may be mistaken. The one response was to empty the cache and such, which I have done and it doesn't help. Does Firefox not empty its cache each time I leave the site? If this is a Firefox/Yahoo interactive problem, I apologize - it may be something about Yahoo. I have wandered all over their support sections though, without finding a potential solution. Thanks for any support/suggestions you can make.

Semua Balasan (1)

more options

I have no issues with yahoo. see screenshot What version of Firefox? Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox Windows home or pro? If Windows Pro version, try testing in Windows Sandbox (VM) to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Membantu?

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.