Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Can not connect Thunderbird to AWS Workmail

  • 2 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh dan211

dan211
dan211
more options

I am using the latest version of Thunderbird (91.5.0 32-bit) and a valid configuration of Amazon workmail.

Using Thunderbird's default wizards and all the settings I can think of, I am not able to integrate Thunderbird with my email accounts.

Using the default wizard, Thunderbird presents me with a dialog "Thunderbird found your account setup information on awsapps.com. Do you want to proceed and submit your credentials" Clicking the [Login] dialog brings up a control which will reads "Use the Microsoft Exchange Server or Office365 cloud service. " When I click Done, I see the dialog for the Amazon workmail client which asks me to submit my username and password where I validate my user name. Closing this dialog, however, leads to a message back in Thunderbird reading "Authentication windows was closed too early"

It seems that Thunderbird is expecting some sort of validation token back from AWS which it never receives.

I am using the latest version of Thunderbird (91.5.0 32-bit) and a valid configuration of Amazon workmail. Using Thunderbird's default wizards and all the settings I can think of, I am not able to integrate Thunderbird with my email accounts. Using the default wizard, Thunderbird presents me with a dialog "Thunderbird found your account setup information on awsapps.com. Do you want to proceed and submit your credentials" Clicking the [Login] dialog brings up a control which will reads "Use the Microsoft Exchange Server or Office365 cloud service. " When I click Done, I see the dialog for the Amazon workmail client which asks me to submit my username and password where I validate my user name. Closing this dialog, however, leads to a message back in Thunderbird reading "Authentication windows was closed too early" It seems that Thunderbird is expecting some sort of validation token back from AWS which it never receives.
Lampiran tangkapan layar

Semua Balasan (2)

david
david
  • Top 10 Contributor
more options

First, I am not prepared to give a solution here, as I am not well-versed in AWSmail. However, I have used Exchange successfully in another setting with the addon, ExQuilla, that was developed especially to integrate Thunderbird with Exchange. That may not solve your problem, but I offer it as a possibility. Good luck.

dan211
dan211 Pemilik pertanyaan
more options

I found a solution in the Amazon Docs.

https://docs.aws.amazon.com/workmail/latest/userguide/using_IMAP.html

Everything is working now.

I needed to reference the AWS servers:

smtp.mail.us-west-2.awsapps.com and imap.mail.us-west-2.awsapps.com

The amazon doc explains all the necessary settings.