You may have accidentally zoomed webpage(s). Reset the page zoom on pages that cause problems.

• View -> Zoom -> Reset (Ctrl+0/Command+0 (zero))

• https://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

• hold down the Shift key and left-click the Reload button
• press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
• press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

• Settings -> Privacy & Security
  Cookies and Site Data: "Manage Data"

"Clear the Cache":

• Settings -> Privacy & Security
  Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

• switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
• do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

• https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
• https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

• https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
• https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
• https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track

Hi,

Thank you for the response. No its not zoomed in and Ad-Block is disabled for power bi service page. Additionally, why does half of the background, greys out? That shouldn't be a zoom issue. Can you please see the screenshot.

Additionally I have already tried clearing the cache. Thank you.

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

Hi,

Sorry it is not possible to share this publicly, as this is confidential document. Even If I could give you access, you would have seen the same thing, that I am showing in my screenshot. Thanks

If you are familiar with developer tools then you can check out the problematic parts.

You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.

• https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/How_to/Examine_and_edit_HTML

Thank you @cor-el

No I don't have experience with developer tools but was able to take a screenshot. Please let me know if that helps. Thank you