Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

will not boot up

  • 1 balas
  • 1 memiliki masalah ini
  • 2 kunjungan
  • Balasan terakhir oleh cor-el

tom_baltezor
tom_baltezor
more options

When trying to open firefox the following message appears.

Firefox is already running, but not responding. The old Firefox process must be closed to open a new window. If I pic Close Firefox the error message goes away but comes back. I've tried uninstalling and reinstalling with and without resetting to default but no help. Same issue appears.

When trying to open firefox the following message appears. Firefox is already running, but not responding. The old Firefox process must be closed to open a new window. If I pic Close Firefox the error message goes away but comes back. I've tried uninstalling and reinstalling with and without resetting to default but no help. Same issue appears.
Lampiran tangkapan layar

Semua Balasan (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to delete parent.lock in the profile folder.

Location used for the main profile that keeps your personal data.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.