We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Sync info on firefox browser not the same as what is in lockbox.

  • 3 balas
  • 1 memiliki masalah ini
  • 6 kunjungan
  • Balasan terakhir oleh drewth1

drewth1
drewth1
more options

Hi, so something happened to my browser such that all the passwords were deleted, and is now not syncing properly with what has been stored on my account. All the old passwords are still available on my phone in lockbox.

Hi, so something happened to my browser such that all the passwords were deleted, and is now not syncing properly with what has been stored on my account. All the old passwords are still available on my phone in lockbox.

Semua Balasan (3)

FredMcD
FredMcD
more options

What about the rest of your profile? history, bookmarks, settings . . . . .

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.

FredMcD
FredMcD
more options

Are your passwords on another profile/system?

drewth1
drewth1 Pemilik pertanyaan
more options

yeah everything else has remained intact. I have my most used passwords saved on a secondary plugin.

the issue is only on my two different computers, w10 desktop app. ios and lockbox have all the passwords still.