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Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

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received a shutdown warning

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  • Balasan terakhir oleh spiritblue

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received a shutdown warning,was told to call 855-671-6022 for support, is this actually Mozilla?

received a shutdown warning,was told to call 855-671-6022 for support, is this actually Mozilla?

Solusi terpilih

No, Mozilla doesn't use telephone numbers for any type of support. Whoever that is is trying to scam you; ignore that message. https://thisphone.us/8556716022

Plus, I deleted that attached screenshot of a Death Certificate - you shouldn't post private information like that on the internet. True that type of image is safer to post in a public forum, than posting text data that can be "scrapped" in usable format by "spyders" crawling the web. But a ne'er-do-well could still read that image and could possibly use that information to steal that identity.

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Solusi Terpilih

No, Mozilla doesn't use telephone numbers for any type of support. Whoever that is is trying to scam you; ignore that message. https://thisphone.us/8556716022

Plus, I deleted that attached screenshot of a Death Certificate - you shouldn't post private information like that on the internet. True that type of image is safer to post in a public forum, than posting text data that can be "scrapped" in usable format by "spyders" crawling the web. But a ne'er-do-well could still read that image and could possibly use that information to steal that identity.

Diperbarui oleh the-edmeister pada

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thank you so much for your help !!!!!

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spiritblue said

received a shutdown warning,was told to call 855-671-6022 for support, is this actually Mozilla?

Also https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

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i shut down my computer with no problems.