Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Try to download Firefox, but after download, it is deleted giving a message that "...contains a virus and has been deleted..."

  • 4 balas
  • 1 memiliki masalah ini
  • 25 kunjungan
  • Balasan terakhir oleh cor-el

more options

Everything I try to download from the web no matter what it is, is deleted with the same message "...contains a virus and has been deleted..." I can't "turn on" Windows security center either.

Everything I try to download from the web no matter what it is, is deleted with the same message "...contains a virus and has been deleted..." I can't "turn on" Windows security center either.

Semua Balasan (4)

more options

Try downloading the full setup. Some antivirus clients give false positives with the online stub installer.

https://www.mozilla.org/en-US/firefox/all/ which is on www.mozilla.org as Systems & Languages link below green button.

more options

That didn't work,,,same result.

more options

Hello, try to use this

more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.


Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: