Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Firefox shut down & updated in the middle of my work; I could not restore my session; you have literally cost me my job and future.

more options

Firefox shut down & updated in the middle of my work; I could not restore my session; you have literally cost me my job and future if this cannot be fixed. I don't understand why it updated without me prompting it to. It also never ask to report a crash.

I went to play a youtube video, my entire screen flashed, when the screen came back, the youtube video screen was green. I refreshed the page and my system stopped- a blue screen appeared and something about verifying disk or something. My system the restarted, and when I opened firefox, it first said preparing updates and when it did finally open, the new updated version, of course, I could not restore my previous session.

Firefox shut down & updated in the middle of my work; I could not restore my session; you have literally cost me my job and future if this cannot be fixed. I don't understand why it updated without me prompting it to. It also never ask to report a crash. I went to play a youtube video, my entire screen flashed, when the screen came back, the youtube video screen was green. I refreshed the page and my system stopped- a blue screen appeared and something about verifying disk or something. My system the restarted, and when I opened firefox, it first said preparing updates and when it did finally open, the new updated version, of course, I could not restore my previous session.

Összes válasz (4)

more options

So, you got a blue screen, which isn't the fault of Firefox, but windows having a crash. So if you're going to blame anyone, blame Windows.

Now, to restore your session, try Restore previous session - Configure when Firefox shows your most recent tabs and windows

more options

You can check in the Firefox profile folder to see if there are numbered sessionstore-##.js present.
The sessionstore.bak file could also have a previous session.

You can also try to restore a previous copy of the sessionstore.js file if there is one present that could contain that lost session.

Be sure to make a backup copy of all sessionstore files before making changes.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
more options

Blue screens and green Flash can indicate incompatibility with your graphic card drivers. The usual workaround is to disable hardware graphics acceleration in Firefox and in Flash:

(A) In Firefox, un-check the box here and restart:

"3-bar" menu button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"

(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

Hopefully that will tame it.

more options

By the way, there are some extensions designed to help prevent data loss for complex forms in the event of a crash or accidentally navigating away from the tab. For example: https://addons.mozilla.org/firefox/addon/lazarus-form-recovery/