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When google.lk is loaded the view is messed up and if do this in a Private window the problem is not there & I can show screenshots if there is an email to send

  • 3 válasz
  • 1 embernek van ilyen problémája
  • 3 megtekintés
  • Utolsó üzenet ettől: philipp

kumarjay
kumarjay
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I was using Mozilla Firefox all these days as it is my default browser. But as of today when I goto www.google.lk the view is not proper and I cannot properly input search criteria also. However whilst having this problem if I open PRIVATE window and then within that if I load that URL the screen appears in the normal proper manner. This problem is not visible with CHROME or IE. I completely uninstalled FIREFOX and downloaded the software once again and reinstalled same and the problem is still still there. Can someone help me to sort this problem.

I was using Mozilla Firefox all these days as it is my default browser. But as of today when I goto www.google.lk the view is not proper and I cannot properly input search criteria also. However whilst having this problem if I open PRIVATE window and then within that if I load that URL the screen appears in the normal proper manner. This problem is not visible with CHROME or IE. I completely uninstalled FIREFOX and downloaded the software once again and reinstalled same and the problem is still still there. Can someone help me to sort this problem.

Kiválasztott megoldás

you're very welcome :))

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (3)

philipp
philipp
  • Moderator
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hello kumarjay, please try to clear the cache & cookies from google.com and reload the page.

in case this doesn't help, please also go through all the other steps covered in Websites look wrong or appear differently than they should - they contain the most common solutions for the issue you've described...

kumarjay
kumarjay Kérdés tulajdonosa
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Thanks philipp. Clearing the cache helped. That was excellent. I should have done this before as I now recollect something similar was also resolved with the clearing of the cache few months back

Thanks for the assistance

philipp
philipp
  • Moderator
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Kiválasztott megoldás

you're very welcome :))