Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

No image from camera on Macbook

  • 2 válasz
  • 1 embernek van ilyen problémája
  • 12 megtekintés
  • Utolsó üzenet ettől: erbridge

erbridge
erbridge
more options

When using the Facetime camera if Firefox on a Macbook, I get no image. I am asked for permission, but the camera feed is blank. However, if I open Chrome and connect the camera there, the image starts coming through in Firefox (and Chrome works fine). Any ideas for how I can get the camera working properly.

When using the Facetime camera if Firefox on a Macbook, I get no image. I am asked for permission, but the camera feed is blank. However, if I open Chrome and connect the camera there, the image starts coming through in Firefox (and Chrome works fine). Any ideas for how I can get the camera working properly.

Összes válasz (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi erbridge, is audio (microphone) working?

If nothing is working:

After you give permission, does Firefox display the floating widget with a camera and microphone, indicating that Firefox thinks data is flowing to the site from those devices?

If audio is working:

When you give permission, does Firefox display a drop-down with multiple device choices? Sometimes Firefox may be trying to use a phantom device that used to be connected, although this probably is much less common with a camera than a headset with a microphone.

erbridge
erbridge Kérdés tulajdonosa
more options

Audio is working fine, and I get the widgets in that menu bar for both camera and audio. Firefox did display the multiple choice drop down, but the correct device is selected.