some recipients receive mail others do not, webmail works for everyone
When we send emails from Thunderbird, recipients at yahoo.ca, google.com, and many other addresses do not receive the message, while some others, notably any at our same domain reptilia.org do. This is not the when we use the provider's webmail services. In those cases every email is received.
Application Basics
Name: Thunderbird Version: 38.7.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.7.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20160310150025 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) OUR_MAIL_SERVER.com:993, SSL, passwordCleartext
OUTGOING:OUR_MAIL_SERVER.com:465, SSL, passwordCleartext, true
Crash Reports http://crash-stats.mozilla.com/report/index/bp-372bafdb-b8ae-42ff-abc9-e65912160314 (14/03/2016) http://crash-stats.mozilla.com/report/index/bp-7f8d68d1-dbd3-454d-95b6-3b68b2150912 (12/09/2015)
Extensions
Lightning, 4.0.7, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
dom.max_chrome_script_run_time: 0
extensions.lastAppVersion: 38.7.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.enable: true
mail.winsearch.firstRunDone: true
mail.winsearch.global_reindex_time: 1362791008
mailnews.database.global.datastore.id: b7af5a96-5bdb-4f27-ae58-7deb89d87a7
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1458520546
places.history.expiration.transient_current_max_pages: 77132
plugin.importedState: true
print.printer_Photo_Booth_Canon_M6320_Printer.print_bgcolor: false
print.printer_Photo_Booth_Canon_M6320_Printer.print_bgimages: false
print.printer_Photo_Booth_Canon_M6320_Printer.print_colorspace:
print.printer_Photo_Booth_Canon_M6320_Printer.print_command:
print.printer_Photo_Booth_Canon_M6320_Printer.print_downloadfonts: false
print.printer_Photo_Booth_Canon_M6320_Printer.print_duplex: -437918235
print.printer_Photo_Booth_Canon_M6320_Printer.print_edge_bottom: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_edge_left: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_edge_right: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_edge_top: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_evenpages: true
print.printer_Photo_Booth_Canon_M6320_Printer.print_footercenter:
print.printer_Photo_Booth_Canon_M6320_Printer.print_footerleft: &PT
print.printer_Photo_Booth_Canon_M6320_Printer.print_footerright: &D
print.printer_Photo_Booth_Canon_M6320_Printer.print_headercenter:
print.printer_Photo_Booth_Canon_M6320_Printer.print_headerleft: &T
print.printer_Photo_Booth_Canon_M6320_Printer.print_headerright: &U
print.printer_Photo_Booth_Canon_M6320_Printer.print_in_color: true
print.printer_Photo_Booth_Canon_M6320_Printer.print_margin_bottom: 0.5
print.printer_Photo_Booth_Canon_M6320_Printer.print_margin_left: 0.5
print.printer_Photo_Booth_Canon_M6320_Printer.print_margin_right: 0.5
print.printer_Photo_Booth_Canon_M6320_Printer.print_margin_top: 0.5
print.printer_Photo_Booth_Canon_M6320_Printer.print_oddpages: true
print.printer_Photo_Booth_Canon_M6320_Printer.print_orientation: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_page_delay: 50
print.printer_Photo_Booth_Canon_M6320_Printer.print_paper_data: 1
print.printer_Photo_Booth_Canon_M6320_Printer.print_paper_height: 11.00
print.printer_Photo_Booth_Canon_M6320_Printer.print_paper_name:
print.printer_Photo_Booth_Canon_M6320_Printer.print_paper_size_type: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_paper_size_unit: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_paper_width: 8.50
print.printer_Photo_Booth_Canon_M6320_Printer.print_plex_name:
print.printer_Photo_Booth_Canon_M6320_Printer.print_resolution: -437918235
print.printer_Photo_Booth_Canon_M6320_Printer.print_resolution_name:
print.printer_Photo_Booth_Canon_M6320_Printer.print_reversed: false
print.printer_Photo_Booth_Canon_M6320_Printer.print_scaling: 1.00
print.printer_Photo_Booth_Canon_M6320_Printer.print_shrink_to_fit: true
print.printer_Photo_Booth_Canon_M6320_Printer.print_to_file: false
print.printer_Photo_Booth_Canon_M6320_Printer.print_unwriteable_margin_bottom: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_unwriteable_margin_left: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_unwriteable_margin_right: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_unwriteable_margin_top: 0
Graphics
Adapter Description: ATI Radeon Xpress 1150
Vendor ID: 0x1002
Device ID: 0x5974
Adapter RAM: Unknown
Adapter Drivers: atiumd64 atiumdag atiumdva atiumd6a atitmm64
Driver Version: 8.593.100.0
Driver Date: 2-10-2010
Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
DirectWrite Enabled: false (6.2.9200.17568)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
GPU Accelerated Windows: 0. Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.10
4.10.10
NSS
3.19.2.3 Basic ECC
3.19.2.3 Basic ECC
NSS Util
3.19.2.3
3.19.2.3
NSS SSL
3.19.2.3 Basic ECC
3.19.2.3 Basic ECC
NSS S/MIME
3.19.2.3 Basic ECC
3.19.2.3 Basic ECC
When we send emails from Thunderbird, recipients at yahoo.ca, google.com, and many other addresses do not receive the message, while some others, notably any at our same domain reptilia.org do. This is not the when we use the provider's webmail services. In those cases every email is received.
Application Basics
Name: Thunderbird
Version: 38.7.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.7.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20160310150025
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) OUR_MAIL_SERVER.com:993, SSL, passwordCleartext
OUTGOING:OUR_MAIL_SERVER.com:465, SSL, passwordCleartext, true
Crash Reports
http://crash-stats.mozilla.com/report/index/bp-372bafdb-b8ae-42ff-abc9-e65912160314 (14/03/2016)
http://crash-stats.mozilla.com/report/index/bp-7f8d68d1-dbd3-454d-95b6-3b68b2150912 (12/09/2015)
Extensions
Lightning, 4.0.7, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
dom.max_chrome_script_run_time: 0
extensions.lastAppVersion: 38.7.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.enable: true
mail.winsearch.firstRunDone: true
mail.winsearch.global_reindex_time: 1362791008
mailnews.database.global.datastore.id: b7af5a96-5bdb-4f27-ae58-7deb89d87a7
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1458520546
places.history.expiration.transient_current_max_pages: 77132
plugin.importedState: true
print.printer_Photo_Booth_Canon_M6320_Printer.print_bgcolor: false
print.printer_Photo_Booth_Canon_M6320_Printer.print_bgimages: false
print.printer_Photo_Booth_Canon_M6320_Printer.print_colorspace:
print.printer_Photo_Booth_Canon_M6320_Printer.print_command:
print.printer_Photo_Booth_Canon_M6320_Printer.print_downloadfonts: false
print.printer_Photo_Booth_Canon_M6320_Printer.print_duplex: -437918235
print.printer_Photo_Booth_Canon_M6320_Printer.print_edge_bottom: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_edge_left: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_edge_right: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_edge_top: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_evenpages: true
print.printer_Photo_Booth_Canon_M6320_Printer.print_footercenter:
print.printer_Photo_Booth_Canon_M6320_Printer.print_footerleft: &PT
print.printer_Photo_Booth_Canon_M6320_Printer.print_footerright: &D
print.printer_Photo_Booth_Canon_M6320_Printer.print_headercenter:
print.printer_Photo_Booth_Canon_M6320_Printer.print_headerleft: &T
print.printer_Photo_Booth_Canon_M6320_Printer.print_headerright: &U
print.printer_Photo_Booth_Canon_M6320_Printer.print_in_color: true
print.printer_Photo_Booth_Canon_M6320_Printer.print_margin_bottom: 0.5
print.printer_Photo_Booth_Canon_M6320_Printer.print_margin_left: 0.5
print.printer_Photo_Booth_Canon_M6320_Printer.print_margin_right: 0.5
print.printer_Photo_Booth_Canon_M6320_Printer.print_margin_top: 0.5
print.printer_Photo_Booth_Canon_M6320_Printer.print_oddpages: true
print.printer_Photo_Booth_Canon_M6320_Printer.print_orientation: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_page_delay: 50
print.printer_Photo_Booth_Canon_M6320_Printer.print_paper_data: 1
print.printer_Photo_Booth_Canon_M6320_Printer.print_paper_height: 11.00
print.printer_Photo_Booth_Canon_M6320_Printer.print_paper_name:
print.printer_Photo_Booth_Canon_M6320_Printer.print_paper_size_type: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_paper_size_unit: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_paper_width: 8.50
print.printer_Photo_Booth_Canon_M6320_Printer.print_plex_name:
print.printer_Photo_Booth_Canon_M6320_Printer.print_resolution: -437918235
print.printer_Photo_Booth_Canon_M6320_Printer.print_resolution_name:
print.printer_Photo_Booth_Canon_M6320_Printer.print_reversed: false
print.printer_Photo_Booth_Canon_M6320_Printer.print_scaling: 1.00
print.printer_Photo_Booth_Canon_M6320_Printer.print_shrink_to_fit: true
print.printer_Photo_Booth_Canon_M6320_Printer.print_to_file: false
print.printer_Photo_Booth_Canon_M6320_Printer.print_unwriteable_margin_bottom: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_unwriteable_margin_left: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_unwriteable_margin_right: 0
print.printer_Photo_Booth_Canon_M6320_Printer.print_unwriteable_margin_top: 0
Graphics
Adapter Description: ATI Radeon Xpress 1150
Vendor ID: 0x1002
Device ID: 0x5974
Adapter RAM: Unknown
Adapter Drivers: atiumd64 atiumdag atiumdva atiumd6a atitmm64
Driver Version: 8.593.100.0
Driver Date: 2-10-2010
Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
DirectWrite Enabled: false (6.2.9200.17568)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
GPU Accelerated Windows: 0. Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.10
4.10.10
NSS
3.19.2.3 Basic ECC
3.19.2.3 Basic ECC
NSS Util
3.19.2.3
3.19.2.3
NSS SSL
3.19.2.3 Basic ECC
3.19.2.3 Basic ECC
NSS S/MIME
3.19.2.3 Basic ECC
3.19.2.3 Basic ECC
Összes válasz (1)
Do the non-recipients receive any notification about these failures? Are your messages being put into their spam folders?
My suspicion is that your mail provider's email servers have been blacklisted, possibly because they are not sufficiently proactive in dealing with spam and malware originating from their network. Spammers and other bad people are unlikely to be using their webmail for their nefarious activities so webmail doesn't acquire the same bad reputation, and your messages sent via webmail get there unscathed.