We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Can't set location for downloads

  • 2 wotmołwje
  • 2 matej tutón problem
  • 23 napohladow
  • Poslednja wotmołwa wot julie.m.faenza

julie.m.faenza
julie.m.faenza
more options

Until sometime in the last few days, when I attempted to download files from Firefox on Android, my downloaded files appeared in the "My Files" folder on Android under "Downloads" automatically, where I could move or open the file. Today, when attempting to download a file, I was asked if I wanted to use Firefox or Google Play to download a file. When I chose Firefox, not only did the file not appear in my "Downloads" folder in "My Files" but I also couldn't move the downloaded file - when I went to Downloads in Firefox, my only option was to open or delete the file. The issue persists even after uninstalling and reinstalling Firefox. Any ideas?

Until sometime in the last few days, when I attempted to download files from Firefox on Android, my downloaded files appeared in the "My Files" folder on Android under "Downloads" automatically, where I could move or open the file. Today, when attempting to download a file, I was asked if I wanted to use Firefox or Google Play to download a file. When I chose Firefox, not only did the file not appear in my "Downloads" folder in "My Files" but I also couldn't move the downloaded file - when I went to Downloads in Firefox, my only option was to open or delete the file. The issue persists even after uninstalling and reinstalling Firefox. Any ideas?

Wšě wotmołwy (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Thank you for your question.

This sounds like an issue with the file manager app that you are using that is preventing the downloaded file from being opened or moved.

You may wish to try installing a different file manager from the Google Play Store and using that to open or move the files in question.

julie.m.faenza
julie.m.faenza Prašer
more options

No, it's not the file manager, because when I download items from my email or from other apps, there's no issue with accessing or moving them. The issue is specific to Firefox.