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My Quickens 2016 cannot log into my account. What can I do?

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I have Quickens 2016 home and business. I try to send an invoice and an error message comes up that says email log in fail. Help me fix this please

I have Quickens 2016 home and business. I try to send an invoice and an error message comes up that says email log in fail. Help me fix this please

Wšě wotmołwy (1)

what exactly does the error message say? a screen shot would be helpful so we could see what you see.