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When Thunderbird checks for email on my Verizon account, it says there are no new messages, but there are new messages when I go to my Verizon email. Why?

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brucec44
brucec44
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When Thunderbird checks for email on my Verizon account, it says there are no new messages, but there are new messages when I go to my Verizon email. How do I correct this problem?

When Thunderbird checks for email on my Verizon account, it says there are no new messages, but there are new messages when I go to my Verizon email. How do I correct this problem?

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Matt
Matt
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Are these new messages in the inbox or somewhere else?