We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

How do I get my notes I had saved from my colornotes from a phone that was stolen from me,?

  • 2 odgovora
  • 0 ima ovaj problem
  • 3 prikaza
  • Posljednji odgovor od Pam.Norris

more options

My phone was stolen. I got a refurbished phone. Everything was backed up to my gmail account. I was able to get everything back except my stuff I saved on my colornotes and Save My Notes apps. They were backed up. But cant get them back. Plz help..

My phone was stolen. I got a refurbished phone. Everything was backed up to my gmail account. I was able to get everything back except my stuff I saved on my colornotes and Save My Notes apps. They were backed up. But cant get them back. Plz help..

Izabrano rješenje

Hi Pam.Norris, was ColorNote the Android app? They have steps to restore from their online backup feature here:

https://www.colornote.com/faq-question/i-changed-devices-how-can-i-restore-the-notes-on-the-new-device-using-online-backup/

If either colornotes and Save My Notes was a Firefox add-on:

Some extensions use synchronized storage that may be available when you connect your new device to your Firefox account. However, others use only local storage and you have to take extra steps to back them up.

You probably need to check with the developers of the extensions/apps for further information.

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (2)

more options

Odabrano rješenje

Hi Pam.Norris, was ColorNote the Android app? They have steps to restore from their online backup feature here:

https://www.colornote.com/faq-question/i-changed-devices-how-can-i-restore-the-notes-on-the-new-device-using-online-backup/

If either colornotes and Save My Notes was a Firefox add-on:

Some extensions use synchronized storage that may be available when you connect your new device to your Firefox account. However, others use only local storage and you have to take extra steps to back them up.

You probably need to check with the developers of the extensions/apps for further information.

more options

Thank you very much. I will definitely try that and see if it helps.